UCOP has master contracts with both UPS and FedEx. UPS has a dedicated UC support line: 800-877-1497 (be sure to have your account number ready), and FedEx’s dedicated campus rep is Elaine Heath (Elaine.Heath@fedex.com or 858-450-9869).
For international shipping, neither company has been granted Power of Attorney for the UC system. Packages valued over $2,500 (and some heavier/bulkier items) must go through our UC-contracted Customs broker (AmericanCargo – uc@acssan.com).
Jim Hernandez in Distribution and Logistics can assist departments with setting up their UPS accounts, and other shipping questions. Reach Jim at x2093, or jim.hernandez@bfs.ucsb.edu.