All users are required to use MFA with 1) an automatic push notification if you already have an enrolled smartphone or other digital device (to enroll a device today, please visit it.ucsb.edu/mfa); or 2) a passcode if you have been issued a Duo Hard Token.
Unlike other web applications that usually present a Duo MFA prompt with the option to send a push notification approval request to your selected device, or to enter a passcode from your Duo Hard Token, this prompt will not be displayed on the MyBARC login screen.
INSTEAD, please follow the provided instructions based on your Duo user type:
The following video introduces student users to the Duo Multi-Factor Authentication (MFA) process for logging into their myBARC accounts.
Push Notifications
The following video demonstrates the process for logging into myBARC using the Duo Push Notification method.
- Enter your UCSB NetID and password in the appropriate fields and click the “Student Login” button
- Duo will automatically send a request directly to your registered digital device for your approval (you will not be presented with the Duo prompt to request a notification be sent to your device)
- Immediately go to your enrolled digital device and tap “Approve” for the request, “Are you trying to login to MyBARC?” in the Duo app
- You will now be automatically logged into your MyBARC account
Duo App Passcode
The following video demonstrates the process for logging into myBARC using the Duo in-app passcode MFA method.
- Open the Duo App on your mobile device
- Under Passcode, tap on “Show” then tap on “Refresh Passcode”
- Enter your UCSB NetID and password in the appropriate fields
- Enter your passcode into the Duo Passcode field, with no spaces
- Click on the “Student Login” button
- You will now be automatically logged into your MyBARC account
The following video demonstrates the process for logging into myBARC using a Duo Hard Token device.
- Enter your username in the “UCSBnetID” field
- In the “Password” field, enter your password
- Enter the active passcode from your Hard Token in the “Duo Passcode” field
- If your passcode is still valid, you will be logged into your MyBARC Account
Why did I not receive a push notification on my digital device?
When using the MyBARC application, the push request can only be sent to your Default Digital Device. To update your Default Digital Device:
- Please go to the MFA with Duo Self-Registration Page
- Follow instructions to login
- Once logged in, you will see “My Settings & Devices” screen
- Click on “Default Device” and select your preferred device
- Click "Save"
Who can I contact if I need help with using MFA w/ Duo for MyBARC?
You can reach out to the LSIT Help Desk M-F, 8am-5pm at (805) 891-5357 or submit a Help ticket