| Gateway |
What is an Ad-Hoc Approver? And why would I need one? |
Roles and Workflow |
| Gateway |
Why do some of my requisitions stop for further approvals after my department approves? |
Roles and Workflow |
| Gateway |
Why was my requisition returned by the System Administrator? |
Roles and Workflow |
| Gateway |
Will the search pull from both “Hosted Catalogs” and “Punch-outs”? |
Ordering in Gateway |
| Gateway |
Can I do a search and compare products? |
Ordering in Gateway |
| Gateway |
Do I need a quote? |
Ordering in Gateway |
| Gateway |
How Do I Renew My SHI MCCA Licenses? |
Ordering in Gateway |
| Gateway |
How do I find vendors in Gateway that provide a certain product or service? |
Ordering in Gateway |
| Gateway |
How do I cancel an order? |
Types of Transactions |
| Gateway |
How does FlexCard work with Gateway? |
Types of Transactions |
| Gateway |
How do I create a zero dollar PO? Gateway won't allow me to enter $0.00 in the dollar field. |
Creating a Requisition |
| Gateway |
Where can I attach documents to my order? |
Creating a Requisition |
| Gateway |
Speaking of restricted items - can you tell me more about toxins? |
Creating a Requisition |
| Gateway |
I'm still confused about restricted items. Can I get more information about them? |
Creating a Requisition |
| Gateway |
My order contains restricted items. How can I mark that so that my requisition is routed correctly? |
Creating a Requisition |
| Gateway |
Can there be multiple Project Codes for the same Account? |
Account Strings |
| Gateway |
The campus does re-use Account numbers. How will this be handled? |
Account Strings |
| Gateway |
When setting up a person outside my department for approvals, how do I know I’m choosing the correct person? |
Account Strings |
| Gateway |
Can a DSA (Department Security Administrator) close Account Strings? |
Account Strings |
| Gateway |
How long does It take to get an Account String set up in the system? |
Account Strings |
| Gateway |
My Award has expired. How do I disable the LAF in Gateway? |
Account Strings |
| Gateway |
Can You Split Fund A Purchase Between Departments? |
Split Orders |
| Gateway |
What are some helpful reports I should run in Gateway to help with reconciling and my day to day work? |
Receiving |
| Gateway |
Help! I've Accidently Created An Incorrect Receipt. What Do I Do? |
Receiving |
| Gateway |
Where can I find out more about Receiving? |
Receiving |
| Gateway |
How do I check on the payment status of an invoice? |
Invoicing |
| Gateway |
How should I send my invoice to Accounting to be paid? |
Invoicing |
| Gateway |
What are the Tolerances on Invoices? |
Invoicing |
| Gateway |
What if my supplier needs pre-payment or a deposit on a purchase order? |
Invoicing |
| Gateway |
What is taxable and what isn't? |
Invoicing |