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FMM Systems & Services Support

There are several ways to get support with the new financial systems, including the help desk call center, FMM ServiceNow tickets, learning library, and office hours. Whether you have a process-related question or a technical issue, for assistance with all financial systems and services visit the FMM Support website.

Accounts Payable

For all Questions, Inquiries, and Requests, please use our ServiceNow Portal at https://ucsb.service-now.com/payment

  • Check the Status of a Payment
  • Get Help with questions on Concur Travel Requests, Travel and Entertainment Expense Reports, or Business Expense Reports
  • Get Help with Business Expense Reimbursement and Membership Questions
  • Get Help with Travel and Entertainment Questions
  • Request/Update a Supplier and General Accounts Payable Questions
  • Get Help with Tax/Glacier

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BARC

Hours: The office is open Monday - Friday from 1:00 PM to 4:00 PM.

If you are inquiring about your Perkins Loan or Institutional Loans please do not contact the BARC office. View Student Loan and Debt Services for more information.

Billing questions: Please use our billing questions contact form or email barc.info@bfs.ucsb.edu, or to speak with a Billing Representative you may Join the Line here or text "BARC" to (805) 585-5821.

Submit Billing Questions »

Loan questions: Please use our loan questions contact form or email loan.info@bfs.ucsb.edu.

Submit Loan Questions »

Payments or deposits questions: Please email cash.info@bfs.ucsb.edu or visit the Cashier's Office site for more information.

Cashier's Office »

Fax: (805) 893-8063

Location: The Billing and Cashiers Offices are located in the Student Affairs Administrative Services Building (SAASB) on the ground floor of the south wing.

Mailing Address:
Billing Office
1212 SAASB
University of California
Santa Barbara, CA 93106-2003


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Cashier's Office

Hours: The office is open Monday - Friday from 1:00 PM to 4:00 PM.

Phone: (805) 893-2177
Email: cash.info@bfs.ucsb.edu
Location: The Cashier's Office is located in the Student Affairs Administrative Services Building (SAASB) on the ground floor of the south wing.

Mailing Address:
UCSB Cashier's Office
1212 SAASB
University of California
Santa Barbara, CA 93106-2003


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Data Control

Send General Ledger Journals/Inquiries to:

gldata@bfs.ucsb.edu


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Equipment Management

Equipment Management Help Desk
ServiceNow Catalog


John Pavia
Equipment & FlexCard Manager
john.pavia@bfs.ucsb.edu


Eva Cervera
Equipment Management Administrative Assistant
evacervera@ucsb.edu


Equipment Management General Inquiries
am@bfs.ucsb.edu


Procurement Services Org Chart

Subscribe to Equipment Mgmt Emails »


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Extramural Funds

Tyler Clark
Manager
Tyler.Clark@bfs.ucsb.edu

Responsibilities: Management of Extramural Funds Accounting, Audit Support, Effort Reporting System (ERS)


Pam Cabrera
Assistant Manager
Pam.Cabrera@bfs.ucsb.edu

Responsibilities: Cash Management Supervisor, Federal Draws, NSF Draws, Army, UC Office of the President Programs, NIH


Shannon Garton
Supervisor
Shannon.Garton@bfs.ucsb.edu

Responsibilities: Gifts, Endowments


Otilia Rodriguez
Supervisor
otilia.rodriguez@bfs.ucsb.edu

Responsibilities: Award Processing Supervisor, National Science Foundation (NSF), NIH Draws, Advanced Research Projects Agency (DOE-Arpa e), Department of Interior (USDI)


Austyn Bicarme
Accountant
austyn.bicarme@bfs.ucsb.edu

Responsibilities: Collections, Local contracts and grants, other governments, Army, Department of Defense (DOD), Department of Commerce (USDC)


Gilbert Luna
Accountant
gilbert.luna@bfs.ucsb.edu

Responsibilities: NASA, Navy, Air Force, State Agencies, Department of Justice (DOJ), Department of Energy (DOE), Department of Education (DE), Department of Agriculture (USDA), Environmental Protection Agency (EPA), National Endowment for the Arts/Humanities, Other Various Federal Agencies, Federal Interest, Signature Authorization System, TOE (Transfer of Expense) for Contracts and Grants


Jessica Fewell
Accountant
jessica.fewell@bfs.ucsb.edu

Responsibilities: Private Contracts, Effort Reporting System (ERS)


Eleanor Elliott
Accountant
eleanor.elliott@bfs.ucsb.edu

Responsibilities: Bill/Invoice Awards, Billing Process Analysis, Gift Data Input


Heather Schonenbach
Accountant
heather.schonenbach@bfs.ucsb.edu

Responsibilities: Project Contribution, Intercampus (Multi-campus Awards), Private Grants


Sudathip Dozier
Accountant
sudathip.dozier@bfs.ucsb.edu

Responsibilities: Award Processing and Setup, No Cost Extension Processing, All Orbit actions - email EMFawards@bfs.ucsb.edu, Manual overdraft notices, Credit Deposit Reconciliation, Cash/Check Deposits


Jamie Persing
Accountant
jamie.persing@bfs.ucsb.edu

Responsibilities: Bank ACH/Wire Deposits, Quarterly Invoicing, Cash Received Undistributed


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General Accounting

Financial Control Team
Financial.Control@bfs.ucsb.edu

Responsibilities: Intercampus Transactions/Financial Control, ITOFs


General Accounting Inquiries
ga@bfs.ucsb.edu

Responsibilities: Account/Fund Chartfield Maintenance, Journal Documentation Requests


Olga Mery
Manager
Olga.Mery@bfs.ucsb.edu

Responsibilities: Chart of Accounts, All Funds, Reporting


Tahna Hekhuis
Assistant Manager
Tahna.Hekhuis@bfs.ucsb.edu

Responsibilities: Plant/Capital Accounting, Debt Accounting, Monthly Ledger Close


Justin Thornburg
Senior Accountant
Justin.Thornburg@bfs.ucsb.edu

Responsibilities: Financial Control Reconciliations, ITOFs, State Claims


Position Vacant
Senior Accountant

Responsibilities: GASB 87 Lease Accounting, GASB 96 Software Subscription Accounting, Plant/Capital Accounting


George Leffue
Senior Accountant
George.Leffue@bfs.ucsb.edu

Responsibilities: Bank Reconciliations, Fraudulent Check Claims, Banking Inquiries


Jerremiah Sakilayan
Accountant
Financial.Control@bfs.ucsb.edu

Responsibilities: Intercampus Transactions/Financial Control, Bank Fee Journals


Charuwan Pichardo
Accountant
ga@bfs.ucsb.edu

Responsibilities: Account/Fund Chartfield Maintenance, BE-125 Reporting


Weston Hart
Accountant
ga@bfs.ucsb.edu

Responsibilities: Merchant Services & Bank Sweep Journals, Other Accounting Projects


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Office of the Controller

Jim Corkill
Associate Vice Chancellor/Controller
jim.corkill@bfs.ucsb.edu

Responsibilities: Campus Controller


Kimberly Ray
Associate Director of Controls
kimberly.ray@bfs.ucsb.edu

Responsibilities: Financial Controls, Manager, Office of the Controller


Administrative Service Requests:
BFS Staff Use Only

For BFS Administrative Service Requests Click Here

  • Workplace issues (work orders, equipment services, supplies, travel reservations/advances, conference room reservations, non-urgent safety & security, etc.)
  • Timekeeping/Personnel (KRONOS, benefit accruals, leaves of absence, etc.)
  • Employment Services for Managers and Supervisors (recruitment, job offers, employee onboarding, changing/updating job descriptions, etc.)
  • Website updates

For merchant credit card and cash handling questions and support:

merchant.support@bfs.ucsb.edu

  • New merchant credit card inquiries
  • Existing merchant questions (equipment issues and requests, reconciliation, gateway and transactions processing issues, etc.)
  • Change fund and petty cash fund questions

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Payroll Services

For all Questions, Inquiries, and Requests, please use our ServiceNow Portal at bfshelp.ucsb.edu

• Off Cycle/Missed Pay requests
• Leave Accrual adjustments
• Final Pay requests
• Salary Cost Transfer Inquiries and Benefit Cost Transfer Requests
• Local Deduction Inquiries
• Overpayment Inquiries and Requests
• Work Authorization (I-9)
• Payroll Related Inquiries

Non-UC employees may contact us at (805) 893-2913 or payroll-inquiry@bfs.ucsb.edu.


Lan Nguyen
Manager
Lan.Nguyen@bfs.ucsb.edu


Lynn Tran
Assistant Manager
Lynn.Tran@bfs.ucsb.edu


Geraldine Savary
Payroll Analyst 4
Geraldine.Savary@bfs.ucsb.edu


Veronika Reidel
Payroll Supervisor/Lead Payroll Analyst & Trainer
Veronika.Reidel@bfs.ucsb.edu


Isaias Loya
Payroll Analyst 3
Isaias.Loya@bfs.ucsb.edu


Claire Ledig
Payroll Analyst 2
Claire.Ledig@bfs.ucsb.edu


Carlos Rojas
Payroll Analyst 2
Carlos.Rojas@bfs.ucsb.edu


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Procurement Services

Procurement Help Desk
gatewayhelp@bfs.ucsb.edu


Jacob Godfrey
Chief Procurement Officer and Associate Director, Business & Financial Services
jacob.godfrey@bfs.ucsb.edu


Calli Price
Purchasing & Contracts Manager
calli.price@bfs.ucsb.edu


Jamie Wheat
Business Services Manager
jamie.wheat@bfs.ucsb.edu


Kathleen Yabsley
Gateway Systems Coordinator
kathleen.yabsley@bfs.ucsb.edu


Patrick Anglin
Buyer
patrick.anglin@ucsb.edu


Henry Biliniewicz
Senior Strategic Sourcing Buyer
henrybiliniewicz@ucsb.edu


TJ Bloominger
Buyer
tj.bloominger@bfs.ucsb.edu


Paulina Heather
Contracts Buyer - 805-893-4670
contracts@bfs.ucsb.edu


John Pavia
Equipment & FlexCard Manager
john.pavia@bfs.ucsb.edu


Eva Cervera
Equipment Management Administrative Assistant
evacervera@ucsb.edu


Alix Martinez
FlexCard Coordinator
alix.martinez@bfs.ucsb.edu


Jen Bowser
Sustainable Procurement Program Manager & Small Business Officer
jennifer.bowser@bfs.ucsb.edu


Robin Portune
Supplier Enablement Specialist
Robin.Portune@bfs.ucsb.edu


Mary Ellen Ibarra
Gateway Invoice Processor
maryellen.ibarra@bfs.ucsb.edu


Fadi Sakr
Accounts Payable & Invoice Processing Supervisor
(805) 893-3685
fadi.sakr@bfs.ucsb.edu

Responsibilities: Gateway Invoice Processor (VB - Vendor Blanket Invoices), KK - Extramural Contracts & Sub-agreements, FM - Plant Fund Invoices & Stop Notices, Capital Leases, Encumbrance Adjustments


Mark Cardona
Senior Contracts Analyst
(805) 893-7377
MarkCardona@ucsb.edu


Michael Purvis
Senior Contracts Analyst
(805) 893-4118
Michaelpurvis@ucsb.edu


Leila Thomas
Senior Contracts Analyst
Leila_Thomas@ucsb.edu


Jessica Rodriguez
Procurement Business Analyst
jessrodriguez@ucsb.edu


Erica Buenrostro
Gateway Invoice Processor
erica.buenrostro@bfs.ucsb.edu


Griselda Velazquez
Gateway Invoice Processor
gmv@ucsb.edu


Ryan Fragale
Vendor Relations Manager
ryanfragale@ucsb.edu



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Travel & Entertainment

For all Questions, Inquiries, and Requests, please use our ServiceNow Portal at https://ucsb.service-now.com/payment

  • Check the Status of a Payment
  • Get Help with questions on Concur Travel Requests, Travel and Entertainment Expense Reports, or Business Expense Reports
  • Get Help with Business Expense Reimbursement and Membership Questions
  • Get Help with Travel and Entertainment Questions
  • Request/Update a Supplier and General Accounts Payable Questions
  • Get Help with Tax/Glacier

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